All orders are processed normally within 8 to 10 business days (excluding weekends and holidays) after receiving your order confirmation.
Shipping charges for your order will be calculated and displayed at checkout as follows:
Order Value USD Shipping Charges USD
Upto $1,000 US $27
$1001-$2,000 US $47
$2001-$3,000 US $54
$3001-$4,000 US $67
$4001-$5,000 US $81
Above $5,000 to any value. US $87 flat
- This rate does not include the customs clearance charges and other taxes/duties at destination airport, which will have to be borne by the recipient.
- Your order will be shipped through UPS or DHL Courier.
- When your order has been shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
- If you haven’t received your order within 5-7 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
- In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org.